FAQ

1. What services does Myanmar Soft-Gate Technology provide?

We provide a range of IT and digital distribution services including mobile top-up (e-load), data package sales, e-PIN/e-gift card sales, API integration, and custom software development for enterprise clients.

2. Who are your main clients?

Our clients include banks, digital service providers, reseller platforms, and individual users who require secure, scalable, and real-time digital top-up or system integration solutions.

3. How can I become a reseller or partner?

You can contact us via the form on our website or email us directly. Once your account is verified, we’ll provide you with access to our API or partner dashboard to begin selling our services under your brand.

4. What telecom operators do you support?

We support all major telecom operators in Myanmar and integrate with their systems to provide real-time e-load and data services.

5. Is your system secure?

Yes, we prioritize security at every level. Our platform uses encrypted communication, secure APIs, and real-time monitoring to ensure the safety of all transactions and user data.

6. Do you offer API access for developers?

Absolutely. We provide API documentation and support for businesses that want to integrate mobile top-up, data, or e-PIN distribution into their own platforms or mobile apps.

7. How fast are transactions processed?

All e-load and e-PIN transactions are processed in real-time, with delivery status and confirmation available instantly via dashboard or API.

8. Can individuals use your services?

Yes, we support both B2C and B2B customers. Individual users can top up mobile numbers, buy data, or access e-gift cards through our retail interfaces or supported resellers.

9. Do you offer technical support?

Yes, our support team is available to assist partners, clients, and developers with onboarding, API integration, and technical troubleshooting.